Consumer Protection Lawsuit Due to EVN Price Increase 2022

The Vienna Higher Regional Court ruled that the EVN price increase was inadmissible. The Association for Consumer Information (VKI) agreed with EVN that affected customers could receive either a compensation payment or a credit in the EVN bonus program upon request.

Consumer Advocates: VKI Settlement with EVN Not Advantageous for Consumers

However, this settlement is not advantageous for customers, according to the VSV: "We have recalculated these settlement amounts based on sample cases and found that significantly less is offered for repayment than customers are entitled to," the VSV writes in a release on Friday. The VSV has now filed a so-called "remedial action" against EVN on behalf of 90 EVN customers - a lawsuit to enforce refunds to customers. The court still has to approve this, but in the meantime, the VSV is already inviting people to join the class action.

EVN Points to Good Acceptance and Simple Processing

"This remedial action has been announced by the VSV several times and will now be assessed by independent courts. Our settlement offer together with the VKI is valid and is very well received by our customers. So far, around 150,000 customers have received the offer, and 70,000 have already accepted it," EVN states in a response. The company also points out that the settlement amount negotiated with the VKI is paid out unbureaucratically and "without costs for litigation financiers, membership fees, litigation risk, and court appointments."

(APA/Red)

This article has been automatically translated, read the original article here.