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Uniform Quality Criteria Planned for 24-Hour Care

Die Regierung peilt eine einheitlichere Qualität bei der 24-h-Betreuung an.
Die Regierung peilt eine einheitlichere Qualität bei der 24-h-Betreuung an. ©APA/HANS KLAUS TECHT
Health and Social Minister Schumann plans to implement the quality assurance outlined in the government program for 24-hour care starting February 2026. The topic is on the agenda for the next meeting of the Care Development Commission. The goal is to introduce uniform quality criteria for placement agencies at the federal level.

The commission, established in 2024 under the turquoise-green government, includes delegates from the federal government, the states, the municipalities, and the cities. At the next meeting in the coming year, it will be discussed how the care of people in need at home, for which a legal model including subsidies was introduced in 2007, can be reformed.

Schumann: "Central Component" of Good Care Provision

"Quality in personal care is a central component of good care provision in Austria. Therefore, our goal is - as provided in the current government program - to establish nationwide uniform and binding quality criteria for placement agencies operating in Austria (for the placement of caregivers, note) and to further develop the framework conditions for 24-hour care," explained Health and Social Minister Korinna Schumann (SPÖ) in a written statement to the APA. "We definitely want to realize these important steps in this legislative period."

She now wants to turn to this task - "after implementing the heavy labor regulation in care." "I have therefore already addressed the topic in today's meeting of the Care Development Commission, and we have agreed with the states to put the topic on the agenda for the next Care Development Commission." In addition to the measures mentioned by Schumann, the government program also lists the provision of "sufficient German language skills," the examination of work opportunities for self-employed individuals from third countries, and the raising of the income limit for the subsidy of 24-hour care.

Calls for More Quality in 24-hour Care

Recently, there have been renewed calls for stronger control of quality standards and more transparency regarding pricing in 24-hour care. Both the association "ChronischKrank" and the co-managing director of the placement agency Bestcare24, Bettina Löfler, called for appropriate steps from the politicians just over a week ago. It was also said that compliance with the criteria for the (currently voluntary) quality certificate "ÖQZ-24" must be more strictly controlled.

(APA/red)

This article has been automatically translated, read the original article here.

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