More and more electricity and gas customers are switching their suppliers

"This is slightly more than in the two previous comparison periods - in the third quarter of 2024, for example, 274,817 consumers sought a new electricity or gas supplier - but many consumers are still leaving money on the table through inactivity," says E-Control.

Switching Electricity and Gas Providers Can Save a Lot of Money

Switching providers is actually much easier than often assumed and is completely straightforward. And the savings potential is also significant. By switching electricity providers, up to around 370 euros can be saved, including new customer discounts, and for gas, it's even up to 720 euros," says E-Control board member Wolfgang Urbantschitsch, urging people to make price comparisons. In the first nine months of the year, 248,642 customers switched their electricity provider, including 196,932 households. For gas, 50,818 customers changed their supplier, of which 45,622 were households. The switching rate for electricity was 3.9% (after 3.5% in the same period of the previous year) and for gas, it was 4.3% (in 2024 it was 4.8%).

Electricity and Gas Customers in Lower Austria Switched Most Frequently Again

Customers in Lower Austria switched their electricity and gas providers most frequently in relation to the number of customers, and this repeatedly. In the electricity sector, 6% of customers in Lower Austria (52,312 people) and 5.7% of gas customers (14,810 people) sought a new provider in the first nine months of the year. Styria was in second place for electricity switching with 5.0% or 47,762 customers, followed by Upper Austria with 4.4% (46,016 customers). For gas switching, Upper Austria followed in second place with 5.2% (6,246 customers), then came Vienna with 4.1% (23,299 customers). Vorarlberg again forms the tail end in the switching rate with 832 electricity (0.3%) and 244 gas switches (0.7%).

E-Control Tips for Reducing Heating Costs

With the clock change, the new heating season begins at the latest. It is crucial to use energy efficiently and sparingly to also reduce costs. "And it cannot be repeated often enough, saving energy can be very simple. For example, it is important not to overheat rooms, to ventilate properly, to have the heating system serviced, to lower the room temperature at night, to regularly bleed radiators and not to obstruct them, to name just a few ways to reduce energy consumption and heating costs," says E-Control board member Alfons Haber, adding: "Depending on the building standard and living area, even the simplest measures can save several hundred euros. But it's not too late for more advanced measures either: digital thermostats, smart home solutions, etc., offer additional potential to relieve the wallet in the long term."

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