Earlier Train Departure? Now You Get Your Money Back

This was determined by the regulatory authority Schienen-Control in a decision. According to this, such an advancement is equivalent to a train cancellation, and railway companies are obliged to pay compensation amounting to 25 percent of the ticket price, the Agency for Passenger and Passenger Rights announced in a release on Thursday.

Background was a journey from Vienna to Hamburg

The background was a journey from Vienna to Hamburg last year, where the departure of the booked night train was moved forward by more than an hour. Although the train arrived on time, the regulatory authority considered compensation justified, drawing on regulations in air travel. Accordingly, a significantly early departure can cause inconvenience to passengers, for example, because appointments cannot be kept. However, the decision is not legally binding, as the affected railway company has filed a complaint with the Federal Administrative Court.

(APA/Red)

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