Barrier-Free Flying: New Impulses from Aviation

The airline provides new digital information offerings, including inclusive maps, sensory cues, and the integration of the "Be My Eyes" app to facilitate travel planning for people with various disabilities. Onboard, Emirates expands its offerings with sensory aids and fidget toys for neurodivergent travelers. The entertainment system has been supplemented with numerous films with subtitles and audio descriptions, along with new features such as voice control and audio navigation.

There is also a lot happening on the ground: In Dubai, accessible control areas, wheelchair-friendly self-check-in terminals, and the first chauffeur van with an electric lift have been introduced. Training programs for employees and test runs of an orientation system with QR codes in the cabin—developed in collaboration with Airbus—are intended to further enhance the independence of blind and visually impaired passengers.

With these steps, Emirates positions itself as a driver for more inclusion in international air travel.

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