After Kika/Leiner Insolvency: These Customers Should Get Their Money Back

Kika/Leiner customers who have used the "kikaLeiner Gravel Protection" could get their money back, reported the "Salzburger Nachrichten" and the "OÖN" on Tuesday.

About a Third of Kika/Leiner Customers Have Deposit Guarantees

It is estimated that 10,000 to 20,000 customers have made deposits to the now insolvent furniture retail chain Kika/Leiner, writes the "SN". Bankruptcy administrator Volker Leitner did not want to give any figures. "A bankruptcy proceeding is known to be not a public process. Therefore, I ask for understanding that I, as a bankruptcy administrator, am also not authorized to provide information," he said in response to a request from the APA. According to the report, about a third of the Kika/Leiner customers who have made deposits have used the "kikaLeiner Gravel Protection" (deposit protection, note). Their money ended up in an account that did not belong to the company, so these creditors have a right of segregation.

Kika/Leiner Customers Can Withhold Outstanding Payments in Case of Defects

Whether the Kika/Leiner customers get the ordered goods or their money back will be decided by the bankruptcy administrator. Whether a bankruptcy administrator enters into contracts depends on whether he expects to make a profit, says Christiane Denkmaier from the Consumer Protection Department of the Upper Austrian Chamber of Labour to the "Upper Austrian News". If the order is still delivered, the consumer advocate advises caution: In case of visible defects or if the delivery is incomplete, Kika/Leiner customers are entitled to withhold the outstanding payment until the contract has been fulfilled. As for the Kika/Leiner employees and their salary payments, the state Insolvency Compensation Fund (IEF) steps in. According to the IEF, the payment of outstanding salaries of Kika/Leiner employees will take place in the next seven days, writes the "OÖN".

(APA/Red)

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