Reform for 1450: Central Services in All Federal States in the Future

The federal government, states, and social insurance have agreed on a basic offering for the health hotline 1450. In the future, central services will be offered nationwide, whereas previously they varied in the different federal states. The Federal Target Control Commission made a corresponding decision in its most recent meeting, the Ministry of Social Affairs announced in a press release on Sunday.

Standardized Basic Offering for Health Hotline 1450 Decided

The aim is to guide patients through the healthcare system more quickly and precisely, reduce waiting times, and sustainably relieve outpatient departments. Health State Secretary Ulrike Königsberger-Ludwig (SPÖ) expressed confidence in getting closer to this goal "step by step" with 1450. According to the chairman of the Austrian Health Insurance Fund, Andreas Huss, this could reduce both under- and over-provision. The health consultation 1450 is already "firmly established" in Vienna, emphasized Vienna's SP health councilor Peter Hacker, welcoming the fact that uniform standards will now apply nationwide.

Shorter Waiting Times for Patients and Relief for Outpatient Departments

In the future, patients should quickly receive a medically trained initial assessment of whether, for example, a visit to a general practitioner, a primary care unit, or a hospital is necessary. This is intended to shorten waiting times, improve system oversight, and noticeably relieve hospital outpatient departments, it was stated. The collected information should be processed digitally and, if necessary, directly stored in the Electronic Health Record (ELGA). In emergencies, immediate forwarding to the emergency services should be possible. In the next step, the services are to be further expanded.

(APA/Red)

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