123-Transporter-Operator Company is Closing: Many Customers Affected

A spokeswoman confirmed the corresponding media reports on Thursday. At the beginning of the month, a restructuring procedure without self-administration was opened.

About 70 creditors and "a multitude of customers" as well as five employees are affected by the insolvency, Creditreform recently reported. The liabilities amount to 4.7 million euros, the majority of which arises from claims for deposit refunds. In recent years, thousands of complaints about debits have been received by the Chamber of Labor (AK). The Association for Consumer Information (VKI) filed three class actions on behalf of the Ministry of Social Affairs in 2024 and 2025 due to contract clauses, but no decisions have been made yet.

In the weeks leading up to the insolvency, those affected reported, according to the VKI, the deduction of contractual penalties by 123-Transporter for speeding or smoking in the vehicle. Numerous customers are also still waiting for the return of the deposit, which was 500 or 1,000 euros depending on the rental period.

Restructuring Plan Will Not Be Withdrawn

"Since no revenues can currently be generated, continuing the company would lead to further losses for the bankruptcy creditors," "Kurier" and "Kronen Zeitung" (online) quoted from the decision of the Regional Court of Wiener Neustadt on Thursday. "However, the debtor is still striving to find investors who would enable the restructuring of the company to continue pursuing the business model. In this case, a possible reopening of the company has also been considered. Therefore, the submitted restructuring plan will not be withdrawn at this time." Creditors are offered a quota of 20 percent, payable within two years from acceptance.

(APA/Red)

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